Cost Saving
Competitive pricing without compromising on quality, delivering exceptional ROI. Our operational model enables significant cost savings while maintaining world-class service standards.
About FASE 360°
FASE360° is a leading Business Process Outsourcing (BPO) provider with a global presence. Since our founding, we've been on a mission to revolutionize global business operations by blending international talent with cutting-edge technology. Our comprehensive suite of services spans from logistics and customer support to IT and financial processing, all delivered with the precision and flexibility that modern businesses demand. Leveraging a vibrant ecosystem of skilled professionals, we offer 24/7 support to clients across the globe, bridging time zones and cultures seamlessly.
Why choose FASE 360?
FASE360° blends top talent and cutting-edge technology to provide seamless BPO solutions. Our strategic presence across key markets, combined with a multilingual team and innovative approach, allows us to deliver cost-effective, high-quality services across industries. With a global perspective and 24/7 support, we ensure operational efficiency and drive business growth.
Highly Qualified Workforce
Access to a pool of multilingual, tech-savvy professionals educated in top universities.
Global Time Zone Advantage
24/7 availability aligned with North American hours and extended support for European and Asian markets, ensuring seamless global operations.
Strategic Location
With presence in Medellín (Colombia's Silicon Valley), key U.S cities (Cincinnati, Philadelphia, Norfolk, Memphis, Nashville Jacksonville, Louisville), and Ensenada Mexico, we blend innovation with cross-continental efficiency.
Culture of Innovation
Cutting-edge solutions tailored to your unique business challenges.
Employee-Centric Approach
Our flexible benefits policy ensures a motivated, focused, and committed workforce, guaranteeing high-quality, consistent service delivery.
The world's most innovative companies use this BPO LABS
Our Comprehensive BPO Services
At FASE360°, we don't just offer services; we provide tailor-made solutions designed to propel your business to new heights. Our diverse range of BPO services covers all aspects of your operational needs:
Logistics Excellence
Financial Accounting Precision
Data Entry Accuracy
Customer Support Excellence
Marketing Mastery
Front Office Brilliance
Back Office Efficiency
Healthcare Innovation
Precision Payroll
Human Resources Excellence
IT Support and Solutions
AI and Automation
Our leadership team
At FASE360°, our success is driven by a team of experienced professionals dedicated to innovation and excellence in the transportation and logistics industry.
Todd
President of FASE360°
With 15yrs BPO offshore throughout Europe, Latin America, and Southeast Asia and 30 years of experience in logistics and management, Todd leads FASE360 with strategic vision. Bilingual and an expert in Lean and Six Sigma, he drives innovation and efficiency in our services, ensuring operational excellence for global clients.
Anthony
Director of operation
Anthony brings 5 years of BPO experience and 25 years of logistics experience to FASE360. His bilingual skills and expertise in operational functions for various business models strengthen our ability to deliver efficient and customized solutions.
Janna
Senior Director Of Process / Talent
Janna has over 20 years of experience in the industry. Janna leads our U.S. team, ensuring long-lasting relationships and superior customer experiences with her knowledge of the North American market and focus on customer satisfaction.
Juan Arias
Chief Human Resources Officer
Juan transforms workforce potential into competitive advantage. As CHRO at FASE360, he spearheads talent acquisition for global logistics teams, blending cross-cultural recruitment expertise with innovative HR operations. His leadership fuels Medellín’s dynamic talent hub.
Kim Banham
VP of Business Development
Kim has a long history of working with high-potential startup companies helping them scale and raise capital. Kim leads the U.S. sales team helping companies optimize backend operations, infrastructure, and strategic support needed to grow while decreasing costs.
Nathan Black
Chief Creative Officer
Nathan operates as a creativity algorithm converting friction into futurism. By fusing ethical AI with process-redesign creativity, he engineers scalable solutions for AI-powered resource optimization, sustainability, and human-tech symbiosis. Where others see inefficiencies, he deploys disruptive creativity to mutate challenges into future.
Our client reviews
Hear from industry leaders who have transformed their operations with FASE360°. Real experience, real results.
"Partnering with FASE 360 has transformed our back-office workflow while simultaneously saving us money on payroll. Providing excellent service, knowledgeable staff aiding with back-office services such as billing, data entry, collections and payroll has freed up our time to focus on our customers!"